Senior Manager, Dealer Experience
Company: VirtualVocations
Location: Stone Mountain
Posted on: April 6, 2025
|
|
|
Job Description:
A company is looking for a Senior Manager, Dealer
Experience.
Key Responsibilities
Lead and develop the Dealer Experience team, enhancing sales
operations efficiency and customer satisfaction
Establish and implement Key Performance Indicators (KPIs) and
service-level agreements (SLAs) to drive operational excellence
Collaborate cross-functionally to design training programs and
monitor customer satisfaction metrics for continuous
improvement
Required Qualifications
Bachelor's degree in business, economics, finance, or a related
field with 10+ years of professional experience, including 6-8+
years in Sales Operations or related functions
Proven ability to develop and track KPIs and analyze performance
metrics
Experience leading high-performing teams in a fast-paced
environment
Expertise in CRM platforms (preferably Salesforce) and Microsoft
Office Suite
Experience in budget analysis, financial reporting, and compliance
risk management
Keywords: VirtualVocations, Atlanta , Senior Manager, Dealer Experience, Executive , Stone Mountain, Georgia
|
Click
here to apply!
|
