Senior Product Manager - Consumer Banking

Company: U.S. Bank
Location: Atlanta
Posted on: February 17, 2025

Job Description:

Senior Product Manager - Consumer BankingSenior Product Manager - Consumer BankingApply locations: Minneapolis, MN; Atlanta, GA; Owensboro, KY; Cincinnati, OH; Oshkosh, WITime type: Full timePosted on: Posted YesterdayJob requisition id: 2025-0002162At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.Job DescriptionProduct Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy. This role pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision, aligning this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas, and success measures.In their role as a Product Manager, this individual will be responsible for direct ownership of an offshore business line led team to deliver on priority work within their core team. This includes:

• Serve as the strategic liaison between the Journey & Offshore Delivery teams and the Digital organization, Product teams, Growth Studio, and other product teams across the Consumer Segment.
• Facilitate connection between business line and stakeholder teams, both within and outside of the offshore team.
• Coordinate roadmaps and backlog for their team.
• Demonstrate a deep understanding of the different customer-facing employee groups and sales leadership priorities.
• Define success for launch readiness for new features and engage with enabling functions (e.g. - marketing, go-to-market, change management, branch, phone, and digital enablement).
• Ensure alignment to business objectives, manage prioritization of reporting needs, and provide regular updates on progress against goals.
• Engage in Capital Investment preparation on behalf of their team.
• Resource management: Ensure alignment of the work to the capacity of the teams and manage tradeoffs.
• Coordinate with leaders of all disciplines to ensure the right skills are aligned to the work that has been prioritized.
• Align office hours to meet the demands of both the offshore delivery team and onshore stakeholders.RESPONSIBILITIES:PRODUCT PROFITABILITY
  • Product P&L enablement: Drives product profitability and performance, managing short- and long-term outcomes of product portfolio including connection to roadmap, Objectives and Key Results, and strategic investments.PRODUCT STRATEGY, VISION, AND PLANNING
    • Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
    • Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas, and success measures.
    • Has technical know-how, understands the product technical architecture, and the economics of technical investments.PRODUCT DEVELOPMENT
      • Drives product development and actively engages cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap.
      • Prioritizes resources across developing new products and reimagining existing products.CHANNEL ALIGNMENT AND MANAGEMENT
        • Manages across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).
        • Gathers competitive, customer, market, and internal business priorities to design, develop, and continually optimize digital solutions that drive adoption, engagement, and growth.
        • Leverages enterprise platforms and capabilities to improve speed to market and drive both development and ongoing support cost efficiencies.ADOPTION
          • Prove out product-market fit by finding raving fans, co-creating solutions, driving product demand, activation, and engagement.CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
            • Identifies initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, and the bank's strategic advantage.
            • Demonstrates deep understanding of target customer through internal/external research.GO TO MARKET AND SALES ALL CHANNELS
              • Engages with enabling functions to position and promote supported and planned products to achieve business goals.PERFORMANCE MEASUREMENT AND OPTIMIZATION
                • Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
                • Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.MARKETING AND ANALYTICS
                  • With marketing, defines and influences multi-channel marketing strategy, budget, and key performance indicators to drive growth.PREFERRED SKILLS/EXPERIENCE
                    • Agile methodology
                    • Skilled with Jira and/or ConfluenceIf there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. Our benefits include:
                      • Healthcare (medical, dental, vision)
                      • Basic term and optional term life insurance
                      • Short-term and long-term disability
                      • Pregnancy disability and parental leave
                      • 401(k) and employer-funded retirement plan
                      • Paid vacation (from two to five weeks depending on salary grade and tenure)
                      • Up to 11 paid holiday opportunities
                      • Adoption assistance
                      • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States.The salary range reflects figures based on the primary location. The actual range for the role may differ based on the location of the role. Pay Range: $133,365.00 - $156,900.00 - $172,590.00.
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Keywords: U.S. Bank, Atlanta , Senior Product Manager - Consumer Banking, Executive , Atlanta, Georgia