Customer Service Representative - FULLY REMOTE

Company: Assisted Home Care
Location: Atlanta
Posted on: April 1, 2025

Job Description:

We are committed to exceeding our customer's expectations by providing quality customer support. As a member of our team, you will be joining a hard-working group that is serious about providing exceptional service! We are looking for individuals who are dedicated, energetic and have a passion for providing outstanding customer service. Come join our winning team where we have all the right answers!What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. We offers a comprehensive benefits package that may include:--- Medical, Dental, Vision Care and Wellness Programs--- 401(k) Plan with Matching Contributions--- Paid Time Off and Company Holidays--- Career Growth Opportunities and Tuition Reimbursement
ResponsibilitiesAnswer inbound calls as well as assist customers who have specific requests/inquiries.Capturing information and entering data into a computer in a timely manner.Operate our customer service database and read relevant call-handling instructions.Relay messages and route calls to the appropriate resources.Follow up on the calls of the client with clerical duties as well as liaising with other departments.Dedicate your work time to providing personalized customer service at the highest level.Skills/Knowledge:Previous call center experience preferred.Previous customer service experience.Utilities customer service experience preferred. Medical office setting customer service experience preferred.Requirements:--- Education:--- High School Diploma or GED Equivalent.--- Ability to pass a criminal background check.--- Competencies:--- Reliable internet connection and attendance.--- Pleasant and friendly mannerisms, with a sound knowledge of telephone etiquette.--- Basic computer navigation skills.--- Quick and correct typing - ability to create grammatically correct responses without spelling errors.--- Positive attitude and a passion for learning.PI071b340d6977-25660-37146056

Keywords: Assisted Home Care, Atlanta , Customer Service Representative - FULLY REMOTE, Sales , Atlanta, Georgia