Business Consultant

Company: Jan-Pro of Atlanta
Location: Atlanta
Posted on: March 30, 2025

Job Description:

POSITION SCOPE: Business ConsultantInteracting with Franchise Owners and Customers within the guidelines of normal Market Owner Policies and Procedures. The Business Consultant is responsible for overseeing a territory which consists of 2 types of customers: Franchisees and end of service Clients. The Business Consultant will be tasked with quality control in janitorial operations, facilitate training, support Franchisees, and exemplify great customer service skills. Flexibility to work nights and weekends is required. The candidate needs to be highly motivated, professional, customer service oriented, have a desire to help others succeed, and be interested in a fast-paced, rapidly growing essential business working environment. JAN-PRO will provide salary ($44K-$47.5K), commission/bonus potential, medical benefits, company vehicle with gas allowance, cell phone/iPad, and 401K with company match, paid vacation.BENEFITS:

• Salary: $48.5K-$50K Starting
• Commission and Bonuses
• Health Insurance
• Company Vehicle with gas allowance
• Company phone and iPad
• 401K with company match
• Paid VacationESSENTIAL DUTIES:
  • Understanding company Policy and Procedures
  • Understand and comprehend the attributes behind the JAN-PRO Brand
  • Represent the JAN-PRO Brand with vigor and enthusiasm
  • Conduct monthly and quarterly inspections of accounts in territory
  • Accompany Franchise Owners on site visits to resolve issues and build relationships
  • Initiate and establish relationships with new and existing customers in person
  • Identify Franchise owners for new and existing business through proper vetting process
  • Initiate new account startups and aid in the process
  • Provide 'on-site' training for new and existing Franchise Owners
  • Identify additional streams of revenue for Franchise Owners through special services
  • Ensure customer satisfaction with all services provided
  • Identify opportunities to assist customer needs with consumable supplies
  • Work with Franchise Owners to resolve customer complaints
  • Involved in Initial Franchise training
  • Identify and initiate opportunities for growth
  • Responsible for Account Retention
  • Responsible for all paperwork and data entry for territory
  • Maintain and develop a network of Franchise Owners and share best practices
  • Act as Trainer, Mentor, and CoachPREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:
    • Undergraduate degree or comparable work experience
    • Management level experience in related franchise industry is a plus
    • Demonstrated ability to manage large teams of people
    • Track record of success in management of large teams in competitive environments
    • Excellent written and verbal English communication skills
    • Proficient in MS Office programs (Word, PowerPoint, Excel, and Outlook)
    • Strong presentation skills
    • Professional speaking voice and demeanor
    • Ability to work around highly sensitive informationPHYSICAL AND MENTAL REQUIREMENTS:
      • High Character
      • Ability to function in high-pressure situations
      • Manual dexterity to operate a computer and other electronic equipment
      • Ability to take legible hand-written notes
      • Correctable vision and hearing
      • Excellent interpersonal skills
      • Clear, easy to understand oral communication ability
      • Ability to sit for prolonged periods
      • GA Driver's License in good standingENVIRONMENTAL EXPOSURE:
        • Air conditioned/heated office environment
        • Exposure to artificial interior lighting
        • Low to medium level noise
        • Exposure to hazards as typically found in office products and equipmentThis job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
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Keywords: Jan-Pro of Atlanta, Atlanta , Business Consultant, Professions , Atlanta, Georgia