Continuous Improvement Operational Excellence

Company: Collabera
Location: Kennesaw
Posted on: April 11, 2025

Job Description:

Job Details:

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Title: Continuous Improvement Operational Excellence

Location: Kennesaw, GA

Duration: 12 months of contract - Onsite

Pay: $77/Hr. to $78/Hr.

Job Description:

Accountable for the identification, development, management and improvement of processes in support of the strategic objectives within the Core Technology Infrastructure (CTI) line of business. Managing through the operational excellence process lifecycle, this role will ensure CTI understands, manages, and improves their process.

This is done by establishing consistent internal process architecture in line with Enterprise Policy and Standards. Ensuring complete and accurate design and full integration of all process with linkage to best practices. Role is accountable for ensuring risk and compliance objects are met, as well as the achievement of breakthrough productivity, customer/employee satisfaction and continuous process improvements.

Works closely with the process owners, Technology Risk Officers, compliance and audit partners and CTI leaders. Partners with stakeholders to improve efficiency and effectiveness of processes


Responsibilities
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

Performs monitoring and testing of controls, identifying issues and control improvements for remediation

Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

Manages the performance and productivity of team members that conduct quality inspection reviews

Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Apply operational excellence mindset through simplifying, transforming and continuously improving CTI processes.

Assess business functions and identify key business processes; ensure processes are fit for purpose

Understand the what, why and how the work gets done and translate to process inventory, to include pain points, cost, resources, non value add activities, and hand offs

Keywords: Collabera, Atlanta , Continuous Improvement Operational Excellence, Other , Kennesaw, Georgia