Field Supervisor
Company: Allied Universal
Location: Atlanta
Posted on: April 4, 2025
Job Description:
Field Supervisor
Job Locations
US-GA-Atlanta
Requisition ID
2025-1353326
Category (Portal Searching)
Hidden (496661)
Business Unit
AUS
Overview
Allied Universal, North America's leading security and facility
services company, provides rewarding careers that give you a sense
of purpose. While working in a dynamic, diverse and inclusive
workplace, you will be part of a team that fuels a culture that
will reflect in our communities and customers we serve. We offer
medical, dental and vision coverage, life insurance, retirement
plan, employee assistance programs, company discounts, perks and
more for most full-time positions!
Job Description
Allied Universal is hiring a Field Supervisor. The Field Supervisor
supports operations for remotely managed accounts by performing
on-site supervision of Security Professionals (SPs) and ensuring
site coverage at all times. The Field Supervisor works closely with
Operations Managers on a day-to-day basis to supervise remote
service delivery. RESPONSIBILITIES:
- Visit assigned post locations on a
regular basis (specific schedule varies) to monitor performance,
address daily operations issues, communicate policy changes or
company information, adjust staffing schedules as needed, and make
post inspections to ensure professional image (including the
hygiene and uniform appropriateness of officers) and quality
standards are being maintained; post inspections also include
checking that Post Order manual and all other post and training
information is being properly maintained and updated, and that the
Post is being properly maintained, cleaned and organized
- Conduct on-the-job training, in coordination with site
supervision, of new employees assigned to post, or when changes to
post orders are made, this may include orientation to the post,
review of post orders, routine responsibilities, and how to respond
to emergency situations or specific client needs
- Respond to call-offs that occur during their shift, which may
include identifying other individuals to fill-in and/or standing
post until such replacements arrive and also assist Scheduler with
scheduling for call-offs or other changes that occur at the
site
- Identify any personnel problems occurring at posts, such as
payroll issues, employee relations complaints or other concerns,
and forward any such issues to Operations Manager and/or Corporate
Human Resources Director; may also be responsible for writing a
report of the situation or assisting with an investigation, as
directed
- May be responsible for administering counseling or disciplinary
actions that have been initiated by Branch Manager and/or Corporate
HR Director; Field Supervisor may not make or initiate such
decisions on his/her own, but may execute such actions at the
specific direction of Branch/Corporate Human Resources
management
- Distribute information to posts as directed by Branch or
Corporate office, which may include communicating such information
to Security Officers at posts and/or obtaining signed
acknowledgements or other documents, and returning such documents
to Branch or Corporate office
- Respond to client or site emergencies as they arise, including
ensuring appropriate communication to Operations and/or Branch
ManagerQUALIFICATIONS (MUST HAVE):
- High school diploma or equivalent
- Minimum of three (3) years of professional protective service
(e.g., security) experience
- Licensing requirements are subject to state and/or local laws
and regulations and may be required prior to employment
- Valid Driver's License with at least one year of driving
experience and:
- No major violations within last 36 months
- No more than one at-fault accident in last 24 months
- No more than one minor moving violation in last 24 months)
- No combination of one at-fault accident and one minor moving
violation in last 24 months
- Ability to write effective and concise reports in legible
handwriting
- Able to use good independent judgment and discretion
- Outstanding oral and written communication skills
- Ability to successfully interact at all levels of the
organization, including clients
- Demonstrated ability to take initiative, successfully handle
and prioritize multiple competing assignments and effectively
manage deadlinesPREFERRED QUALIFICATIONS (NICE TO HAVE):
- Experience in scheduling, operations management, or other
leadership functions of security industry
- Prior experience in the security industry, law enforcement,
and/or military
- Working knowledge of Microsoft Office applicationsBENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability
insurance
- Enrollment in our company's 401(k)plan, subject to eligibility
requirements
- Eight paid holidays annually, five sick days, and four personal
days
- Vacation time offered at an accrual rate of 3.08 hours
biweekly. Unused vacation is only paid out where required by
law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race/ethnicity, age, color, religion, sex, sexual orientation,
gender identity, national origin, genetic information, disability,
protected veteran status or relationship/association with a
protected veteran, or any other basis or characteristic protected
by law. For more information: www.aus.com If you have any questions
regarding Equal Employment Opportunity, Affirmative Action,
Diversity and Inclusion, have difficulty using the online system
and require an alternate method to apply, or require an
accommodation at any time during the recruitment and/or employment
process, please contact our local Human Resources department. To
find an office near you, please visit: www.aus.com/offices.
Requisition ID
2025-1353326
Keywords: Allied Universal, Atlanta , Field Supervisor, Other , Atlanta, Georgia
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