Strategic Channel Support Representative
Company: VirtualVocations
Location: Norcross
Posted on: April 1, 2025
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Job Description:
A company is looking for a Strategic Channel Support
Representative to serve as the primary point of contact for sales
representatives in Wholesale and Retail sales channels.
Key Responsibilities
Act as the dedicated point of contact for sales representatives
within the Wholesale and Retail sales channels
Provide prompt and accurate information regarding product
availability and order statuses
Manage urgent requests and collaborate with internal teams to
ensure customer satisfaction
Required Qualifications
High school diploma or GED; Associate or Bachelor's degree
preferred
2+ years in a customer-facing role, preferably in sales support or
account management
Experience in customer service within a multi-channel
environment
Familiarity with escalation handling or liaison roles
Proficiency in CRM systems and order management software
Keywords: VirtualVocations, Atlanta , Strategic Channel Support Representative, Other , Norcross, Georgia
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