Software Support Specialist
Company: VirtualVocations
Location: Stone Mountain
Posted on: February 15, 2025
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Job Description:
A company is looking for a Strategic Accounts Software Support
Specialist.
Key Responsibilities:
Serve as a primary point of contact for strategic customers and
develop strong relationships
Manage and own a queue of strategic account support tickets and
provide assistance as needed
Proactively address customer inquiries and collaborate with
cross-functional teams to ensure exceptional service
Qualifications:
1-2 years in a customer service, account management, or software
support position
Availability to work Monday - Friday from 9a - 6p EST
Demonstrated ability to manage multiple priorities effectively
Experience in the recreation/hospitality/tourism industry is
preferred
Proficient in Google Business Suite and Microsoft Office,
specifically MS Excel
Keywords: VirtualVocations, Atlanta , Software Support Specialist, IT / Software / Systems , Stone Mountain, Georgia
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