Customer Service Support Representative

Company: VirtualVocations
Location: Atlanta
Posted on: February 22, 2025

Job Description:

A company is looking for a Customer Service Support Representative - Client Billing (WFH).

Key Responsibilities

Update and provide necessary information to resolve denied claims following approved SOPs
Evaluate current policies and SOPs, recommending process improvements
Communicate with physicians, insurance companies, and patients via telephone

Required Qualifications, Training, and Education

High School Diploma or equivalent
Previous medical and/or call center experience is a plus
Dedicated work from home space
Ability to manage time and tasks independently while maintaining productivity
Internet download speed of at least 50 megabytes per second; no satellite internet

Keywords: VirtualVocations, Atlanta , Customer Service Support Representative, Hospitality & Tourism , Atlanta, Georgia

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