Director E-Commerce

Company: Mohawk Industries, Inc.
Location: Atlanta
Posted on: April 14, 2025

Job Description:

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our people.As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Come find your "more" with Mohawk!What we need:The Director E-Commerce is a high-level leader that proactively leads an E-Commerce team by using expert industry knowledge and understanding. This role is responsible for leading the development and implementation of E-Commerce strategies and objectives.What you'll do:

• Manage channel conflict to an acceptable level while still driving sales growth leveraging existing inventory at new and current customers.
• Deliver accretive Gross Margin across all eComm collections.
• Manage key accounts and long-term planning for online retailers to optimize return on investment.
• Manage customer marketing program and campaign activation for online retailers.
• Analyze program and campaign performance data for various reports to help support new initiatives.
• Regularly analyze a comparison to monthly and quarterly targets and key performance indicators (KPIs), and recommend changes to policies and established procedures.
• Lead the building and defining of an optimal online shopping experience and provide and apply learnings to key customers sites to encourage growth.
• Lead the development of testing and learning initiatives to create educational, compelling, and converting enhanced content to the customers and to the company.
• Build and support high functioning, motivated teams.
• Connect team's efforts with savvy grasp of organizational ecosystem and prioritizes based on business need.
• Work collaboratively with other function leaders on common goals and solutions that impact both teams.
• Involved in developing, modifying, and executing company policies that affect immediate operations and may have company-wide impact.
• Work to develop holistic perspective on the organization, its vision, and its activities.
• Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
• Implement strategic policies when selecting methods, techniques, and evaluation criteria for success.
• Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
• Proactive in identifying and clearing roadblocks for the team.
• Regularly interact with senior management or executive levels on matters concerning functional area.
• Perform other duties as needed.What you have:
• Bachelor's degree in a related field preferred.
• 10+ years' relevant experience OR equivalent combination of education and experience.
• 5+ years of management experience.What you're good at:
• Developing proven team structure and processes that drive results.
• Solid understanding of broader organization context and goals.
• Able to delegate work effectively to team members; ensures tasks are completed without micromanaging.
• Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations while preserving relationships.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
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Keywords: Mohawk Industries, Inc., Atlanta , Director E-Commerce, Executive , Atlanta, Georgia