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Manager- Automation Services

Company: thyssenkrupp Elevator
Location: Atlanta
Posted on: April 1, 2025

Job Description:

What we expectThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Manager- BI Data in Atlanta, GA.Responsible for collaborating in the visioning, implementing, evolving and supporting Business Process Automation across TKE North America. The employee will use an entrepreneurial spirit combined with process knowledge, technology awareness and leadership skills to help manage and grow the Center of Excellence (CoE) around the chosen iBPMS and RPA technologies. Working in conjunction with IT professional staff, the employee will lead a team of process automation specialists to execute the digitization and automation of back office processes for the SSC. This is a highly visible position requiring the development of solid working relationships with company leadership, technical staff, consultants, and vendors.ESSENTIAL JOB FUNCTIONS:

  • Manage and own the NA Business Process Automation opportunity pipeline / demand and its curation.
  • Partner and collaborate with internal business customers & quality team to identify and evaluate automation opportunities.
  • Lead and facilitate "design thinking" sessions with business partners leading to automation opportunities.
  • Demonstrate center of excellence capabilities to business partners.
  • Proactively evaluate emerging automation platforms and technologies.
  • Create High Level automation designs used by delivery teams for development.
  • Have a solid understanding of technical architectures, data modeling, data & software integration techniques and technical change management.
  • Experience with Lean Six Sigma quality techniques.
  • Manage and maintain CoE automation design standards.
  • Manage automation design resources and partners.
  • Ensure that designed solutions meet standards, business requirements, and performance goals.
  • Measure and report opportunity pipeline KPIs and progress against agreed to targets.
  • Contribute in identifying the best technologies and platforms to implement based on CoE goals and strategy.
  • Communicate the Center of Excellence technology strategy to business partners and customers.
  • Manage and supervise a team that provides support in the automation of processes.Who we are looking forEDUCATION & EXPERIENCE:
    • Bachelor's degree, preferably in Computer Science, Computer Engineering, MIS, or equivalent hands-on experience.
    • 8+ years of hands-on working experience in Business Process Automation.
    • Deep working knowledge of Appian, Servicenow and UiPath automation platforms.
    • Desire to work with diverse groups to identify opportunities for automation and new technologies.
    • Strong design thinking skills, ability to think outside the box to create value for customers.
    • Exceptional communication skills with the ability to articulate solutions to customers.
    • Ability to work within a fast-paced, demanding environment.
    • Self-starter with an entrepreneurial mindset.
    • Manufacturing accounting/finance process experience.
    • Good hands-on experience in leading Business Process Automation, RPA and workflow management (WFM) applications.
    • Driving user adoption of workflow management and robotic automation.Additional informationTK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.ContactTo apply to a position, please click on the Apply Now button.For any additional questions or job-specific requests, please use the contact below and include the Job Requisition Number as a reference.Job detailsPosting date: 2025/01/17Experience level: Experienced professionalsType of contract: Permanent, Full timeWork mode: HybridJob field: Information TechnologyJob number: US_901745_ET_TKELECP11888Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
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Keywords: thyssenkrupp Elevator, Atlanta , Manager- Automation Services, Executive , Atlanta, Georgia

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