Technical Sales & Support Representative
Company: Z1 Motorsports
Location: Carrollton
Posted on: May 8, 2024
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Job Description:
Technical Sales & Support Representatives possess a good
fundamental understanding of general automotive systems &
components. Specialty knowledge regarding our core models is a plus
but not required. Candidates should possess exceptional
self-motivation, confidence, and enthusiasm for the Nissan &
Infiniti brands.
Ideal candidates will have good time management skills, and be
comfortable engaging with customers online, by phone, or by email.
Individuals in this position will be expected to perform
job-related responsibilities and additional duties as assigned
independently.
DUTIES AND RESPONSIBILITIES
--- Stay current on our core models and our range of products and
services
--- Interact with customer in person, over the phone, and through
electronic means
--- Listening to clients and recommending the best products for
their needs
--- Accepting and processing orders
--- Verify part numbers and product fitment
--- Promote special sales and engage the community on social
platforms
--- Develop 1:1 client relationship through regular
communication
--- Provide top-level customer service and resolve customer issues
or complaints
--- Participate in enthusiast events periodically
--- Respond to customers in a timely manner and follow up
effectively
--- Setup returns and exchanges
--- Ensure order accuracy
Requirements
EXPERIENCE & QUALIFICATIONS
Strong verbal and written communication skills
Extensive automotive knowledge
Strong interpersonal skills and ability to always maintain a high
level of courteous customer service
Ability to work and thrive in a fast-paced environment
Ability to occasionally work nights and rotating weekend schedules,
based on business needs
Excellent prioritization and time management skills
Excellent research, problem solving and critical thinking
skills
Proficient with Microsoft office Suite
Customer service/Call center experience preferred
Bilingual (Spanish) proficiency is a plus
Keywords: Z1 Motorsports, Atlanta , Technical Sales & Support Representative, Sales , Carrollton, Georgia
Click
here to apply!
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