SDLC Project Manager
AtlantaNovember 2, 2009
DORIS MANNING meridi52@comcast.net
4410 Inns Brook Drive, Snellville, GA 30039 • (H) 770-760-7246 • (C) 770-757-3440
MANAGER – INFORMATION SYSTEMS
Project Management / Process Improvement / SDLC / Vendor Relations / Global Teams/ Negotiations / Risk/Issue Management / Budgeting / QA / Change Management
Results-oriented IS/IT professional with demonstrated achievements in managing complex projects from concept to completion. Strategically planned and delivered enterprise-wide system applications. Developed and implemented workflow strategies, reducing costs and improving efficiency. Led teams in software package design, upgrade and execution. Simultaneously directed multiple high-profile projects. Created and managed multi-million dollar budgets.
Hardware: Siteminder, Apache IHS, Unix/Websphere, WebFocus, Oracle, IBM DB2
Software: DB2, Websphere, MS Office, Visio, MS Project, MS SharePoint, Niku/Clarity
Methodology: Waterfall, Iterative, RAD, Six Sigma CMMI, PMI PMBOK
MBA, Management, University of Miami. BA, Psychology, Augsburg College.
Master’s Certificate, Information Technology Project Management, George Washington University.
PMP, Project Management Professional, Certified.
HIGHLIGHTED ACCOMPLISHMENTS
Supply Chain - Launched Target Corporation’s first IT outsourcing initiative, delivering enterprise-wide ordering system. Company wanted to implement a consolidated ordering system. Created and maintained integrated project schedules that accounted for internal/external dependencies and multiple constraints. Led analysis and design team (40+ resources) in creating cohesive programming. Effectively instituted program, delivering across three operating divisions (Target, Mervyn’s, and Marshall Fields) over five years.
Marketing - Spearheaded $2.5M workflow design to support electronic storage for marketing campaigns (vendor package solution). Marketing campaigns were designed and stored in multiple systems, making retrieval inefficient. Evaluated program needs and conducted feasibility study on centralizing data storage. Implemented centralized workflow application, streamlining process and eliminating multiple project management systems.
Finance - Salvaged $630K software application project for finance department, improving accounts receivable collection. Tasked with creating uniform system to correct SOX deficiency and increase effectiveness in tracking and monitoring pharmacy related accounts receivables. Created project plan with targeted sub-project completions. Systematically addressed necessary system upgrades and implemented new structure in phases to support streamlined process. Improved tracking measures and reduced errors. Implemented program in six months, where two prior managers failed.
Marketing - Developed innovative virtual conference room, increasing timely approval of advertising material. Target’s marketing campaign and ad copy approval process was extremely slow due to geographic limitations between design group and decision makers. Spearheaded project to automate proofing and editing process. Designed and implemented real-time virtual proofing room, improving collaborative efforts and turnaround time. Effectively eliminated geographical barriers, reducing time to distribution
CAREER SUMMARY
Capricorn Systems, Inc - Macy’s Systems and Technology
Sr. Project Manager, December 2007-January 2009. Identified and drove overall project direction in a Java Unix environment. Key responsibilities - Utilized project management tools and skills to effectively and efficiently managed multiple projects concurrently. Worked with clients, business operations, IT and key stakeholders to determine and define project scope and requirements. Create, execute and maintain all project documentation required to effectively manage the project (project charter, project scope, project plan, status documents, etc). Facilitated the identification, capture, and resolution/mitigation of project risks, issues, and action items. Defined resource loading, skill requirements, milestones, and metrics per defined methods and practices. Facilitated team status meetings and stakeholder steering meetings.
Target Corporation, $50B Retail Giant.
Project Manager, 1999-2007. Provided project leadership throughout all phases of the project lifecycle from initiation and planning through production support and turnover. Key responsibilities – Monitored and reported on the status of project efforts (including weekly time reporting, monthly resource forecasting, monthly executive reporting) Created and maintained an effort-driven project schedule for each project by identifying and monitoring overall project timeline, project milestones, tasks, resources, task dependencies, and critical paths. Provided guidance, coaching, performance management and support for staff. Performed cost/benefit analysis and tracked project financials.
Business Analyst, 1996-1999. Detailed current-state processes, defined gaps, and developed future-state processes. Identified solutions to business challenges for multiple projects and served as a liaison between business and technical departments. Managed quality assurance testing of assigned projects to ensure design and functionality met project requirements and usability criteria. Gathered requirements, built logical models and provided quality documentation of detailed user requirements to the technical team for the design and development of systems. Managed system and user acceptance testing activities, change requests, and facilitated project meetings. Evaluated vendor products and prepared recommendations.
Senior Systems Engineer, 1994-1996. Analyzed, designed, developed, tested, and implemented programs and systems. Provided leadership in system testing. Collaborated with quality assurance teams to ensure implementation of best practices and corporate initiatives. Completed tasks in project plans, provided task estimates, proposed solutions and provided prototype screen layouts for functionality requirements. Participated in program reviews and verified the success of implementations.
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