Human Resources Director
AtlantaOctober 27, 2009
Allison Dunsmuir CPC, SPHR
aed1_28@mac.com
Atlanta, Georgia
(678) 656-3587
Professional Summary
A results oriented senior human resources professional with thirteen years of proven industry experience in successfully aligning business strategies and human resource initiatives. A highly effective communicator who partners with senior executives to formulate, communicate and implement human capital strategies, policies and practices. Adept at working effectively with all levels of the organization in managing change, influencing and problem solving. Possess a business side mentality focused on bottom-line results while balancing sound and positive employment practices.
Skills
* Workforce Planning
* Employee Relations & Investigations
* Regulatory Compliance
* Team Building & Leadership Development
* Full Cycle Recruiting & Selection
* Operations Management Expertise
* Employee Recognition & Retention
* Performance Management
* Change Management
* Compensation
Experience
PricewaterhouseCoopers, LLP
Advisory Human Resources Market Leader & Human Resources Manager for Healthcare Industries
Atlanta, Georgia - March 2008 to July 2009
Provide strategic HR oversight to the Advisory line of service for the Greater Atlanta market. Drive the success of the healthcare industries client group in Atlanta, Tennessee, North Carolina and Florida. Leverage depth and breadth of HR policies and practices while mitigating risk to the Firm. Provide career development coaching and consultative guidance to effectively address employee relations issues. Communicate with national HR leaders to understand and locally drive the unique people experience with the Firm. Drive business results by aligning operational and engagement priorities with the people strategy objectives. Accountable for deployment of human capital and successfully meeting utilization goals through leveraging relationships with each staff class as well as Firm Partners.
AXA-Equitable – Human Resources Relationship Manager
A division of AXA Group, AXA-Equitable is a multi-billion dollar company specializing in financial services.
Alpharetta, Georgia – September 2002 to March 2008
• Responsible for high-level human resources consultative support to 20 branch offices and 2500 employees and sales associates within the South Central division of AXA Advisor’s LLC Retail Distribution sales organization.
• Acted as a valued strategic business partner by providing guidance and counsel to senior business managers in shaping and implementing human resource polices and practices. Utilized as the subject matter expert in the following areas: talent management, employee relations, learning and development, compensation, benefits, safety and security.
• Investigated and provided timely and appropriate resolution for all employee relations issues. Collaborated with client groups to effectively handle performance management through coaching, performance improvement plans and disciplinary actions. Monitored and assessed consistency of the annual performance management review process and provided training and guidance to ensure goals are aligned with business objectives.
• Created programs and partnerships to promote employee engagement, recognition, mentoring alliances and succession planning. Drove activity to heighten awareness and sensitivity to cultivate an inclusive work culture that values diversity.
• Drafted and distributed timely internal written communications to clients groups conveying strategic business changes.
• Directed all recruiting, hiring, and retention-related programs including candidate selection, salary negotiations, benefits administration, relocation packages and exit interviews. Managed local vendor relations establishing partnerships with search firms, headhunters and advertising alliances.
• Attended local and regional meetings to educate managers on various human resources issues and topics to mitigate Managed and monitored all FMLA, STD and LTD cases and elevated issues as appropriate.
• Actively coordinated several reductions in force and job eliminations due to ongoing realignment of business initiatives.
AXA-Equitable - Senior Corporate Recruiting Manager
October 1999 - September 2002
• Responsible for developing and implementing recruiting strategies with a focus on proactively sourcing, identifying and recruiting a diverse pool of candidates in the external marketplace for the AXA Advisors Alpharetta campus.
• Successfully staffed positions maintaining a 94% retention rate through employee's first year for 2001. Positions staffed included but not limited to: Estate Planning Attorney, Tax Accountant, Pension Specialist, Director of Financial Planning, Marketing Consultant, Business Analyst, Metrics Analyst, Training Facilitators, Instructional Designer, Facilities Manager, Audio/Visual Specialist, Administrative Assistants, Imaging Clerks, File Clerk and Receptionist.
• Established and leveraged strategic partnerships with external recruiting and advertising sources including negotiation of all contingency and retained search engagements.
• Fostered positive partnerships with key stakeholders by participating in quarterly business planning sessions and weekly team meetings. Acted as a subject matter expert to key business unit managers on human capital related issues including:
job analysis, workforce planning, strategic business alignment, competitive compensation, recruiting strategies, hiring practices and employment law.
• Managed and administered on-boarding process including candidate selection, salary negotiations, benefits administration, relocation packages and new hire orientation.
• Utilized talent management applications to produce key staffing and human capital reports to provide detailed metrics on realization of workforce planning goals, execution of a business aligned talent management strategies, hiring trends, current market conditions and other information critical to the business.
Interim Financial Solutions (Spherion) – Managing Director of Human Resources
Atlanta, Georgia - August 1998 to August 1999
(Company acquired Norrell Staffing eliminating position)
• Provided human resource direction to service the needs of approximately 65 companies with a workforce of 825.
• Ensured cost containment of workers’ compensation claims, unemployment liability, and potential litigation by implementing and managing rigorous branch standards.
• Accountable for all human resource issues including employee relations, compensation, benefits administration, payroll, performance reviews and alignment of human resource systems to successfully achieve business results.
• Delivered first time profitability and record sales revenue for November 1998 since branch opening in April 1996. Surpassed revenue for entire year of 1998 in the first quarter of 1999.
• Responsible for individual sales production and overall operations including hiring and training of staff, full P&L accountability, new branch expansions and technology implementation.
Robert Half International Inc. - Northwest Atlanta Area Manager
RHI is a 1.3 billion-dollar company specializing in high-level accounting and financial staffing.
Atlanta, Georgia - December 1996 to May 1998
• Promoted from Branch Manager to Area Manager over the Accountemps and OfficeTeam Divisions for the Alpharetta and Galleria offices. Responsible for supervision, human resources issues and individual development of 17 Staffing Managers.
• Implemented and directed all phases of the start up operation including hiring, training, target company strategies, effective cross selling of the divisions and cost controls.
• Produced 483% growth of the Division and nominated by top executives for the 1997 National “Rookie of the Year Award”.
Education
B.S. Political Science – West Georgia University - Carrollton, Georgia
Graduate Certificate in Human Resources Management – Kennesaw State University
Seminar - Practical & Legal Guide to Conducting Investigations - Epstein Becker & Green P.C.
Professional Designations & Affiliations
Senior Professional in Human Resources (SPHR) – HRCI – Society of Human Resources Management (SHRM)
Professional Level Membership – Society of Human Resources Management (SHRM) National & Atlanta
Certified Compensation Consultant (CPC) – Four courses completed of the nine needed to certify
World at Work Society – Work Life Balance Certification – in progress
Diversity Leadership Council Member for PwC – Special Needs Caregiver Circle
Certified Personnel Consultant (CPC) – National Association of Personnel Services (NAPS)
World at Work Society – Member
AIRS Trained Internet Recruiter
Awards
PricewaterhouseCoopers, LLP – 2009 nominee for “Working Mother of the Year” for Working Mother’s magazine
